Etisalcom Support

Customers with limited threshold packages may re-set their service to the maximum speed, by using top up vouchers.

Etisalcom offers unlimited packages for the whole duration of the subscription

The maximum speed could vary due to the: Number of subscribers online at the same time Number of people accessing the same websites that you are. Once connected and stable, the access line speed and throughput can be affected by a number of factors: Long or unprofessional extension internal telephone wiring Set up and quality of hardware “Router & Filter” Insufficient or incorrectly installed micro filters Interference / noise Interference from other devices in the home The type of application being used Internal shared services (multiple PC’s / Games consoles / IPTV) External applications sharing your devices (peer to peer) Viruses and Spyware and other installed software on the PC

You can apply for the eDSL service by producing the following: Etisalcom application form Copy of the CPR/CR Copy of the Batelco phone bill on which the service is requested

When the dialer is online, the balance will be automatically displayed You can know the balance of your Account by dialing 81999 Send *Bal*(Etisl number)# from the Etisl Share dialer as a message to 13301330

The best thing to do is to call the customer service number at 1330 1330 or send an email to our support team support@etisalcom.com

Yes (if internet is available and VOIP service is not blocked)